![]() Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges ![]() We are very proud of our kind staff, our clean rooms and our charming little 5 room Inn.Įxtra-person charges may apply and vary depending on property policy I am so sorry if we did not meet your expectations. We try to offer a great stay in a tiny Charleston single in the heart of downtown at the best rate possible. We work very hard to offer everyone a private, personal greeting and email thread to follow up.Īs a small business operating with just our 5 little rooms, keeping a 24/7 staff would bankrupt us or force us to charge significantly higher prices. ![]() My greatest concern was that you said there were other guest details attached? This could be very serious, so I have reviewed all of the correspondence and can not find that anyone's personal information but your own name and our emergency contact details were included in your reservation, if this still remains a concern or I have missed something, please feel free to email us and explain further. A "click and paste" mistake and for that we are so sorry, our desk manager was quick to apologize and fix the mistake. Regarding your room information, it does appear you were initially sent the wrong "room name". Hopefully some of the lovely homemade bacon cheddar bread or the espresso banana bread that I personally prepare were out for you! We advertise only light fare and yes, we do purchase items from the store. Your drain was serviced on Sunday and appeared to be working well at that point, again, we are sorry if the slow drainage was at all an issue for you prior. Somehow there was a missed connection and for that we do apologize. We also have our email and multiple contact numbers listed on the doors for you to reach out should you need anything during your stay. We do have desk staff between 9-noon on Saturday and our Housekeeper is there for the majority of the day Sunday as well as our desk manager from about 1-4pm. ![]() We are very sorry to hear of any issues during your stay. ![]()
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